This person's email becomes the login for your Girl & Dug account. You can manage users after setup to send order info, invoices, etc. to multiple recipients.
You can add more shipping addresses on your account after setup.
Order cutoff and lead time
Our daily cutoff is 3:00 PM Pacific. Orders placed by the cutoff arrive in 2 business days. We
pick, pack, and ship to order rather than stocking shelves, so product arrives at its highest
quality with the most shelf life.
| Order placed (Pacific) |
Delivery / pickup ETA |
| Sun 3:01 PM to Mon 3:00 PM |
Wednesday, end of day |
| Mon 3:01 PM to Tue 3:00 PM |
Thursday, end of day |
| Tue 3:01 PM to Wed 3:00 PM |
Friday, end of day |
| Wed 3:01 PM to Sun 3:00 PM |
Following Tuesday, end of day |
Shipping schedule
We ship Monday through Thursday for delivery Tuesday through Friday by overnight service. We do
not ship on Fridays, because carriers generally do not deliver on weekends, and we do not deliver
on Mondays, because carriers do not pick up on weekends. If you are a distributor or you plan to
pick up, contact us about alternative arrangements. Those remain subject to the same cutoff and
lead times.
Order minimum
Our minimum is $250 per delivery, based on your product subtotal before shipping. It applies per
delivery, not per order: orders going out together on the same delivery combine toward it, so a
$170 order and a $90 order on the same delivery come to $260 and meet the minimum. Because orders
cannot be changed once submitted, the way to add to an order is to place a separate order for the
same delivery before the 3:00 PM Pacific cutoff.
Billing and payment
Terms are Net 15 from the invoice date. Your invoice arrives by email 1 to 2 business days after
your delivery date. We do not accept direct payments online. Overdue invoices may incur interest at
1.5% per month on the unpaid balance, at our discretion, and you agree to pay costs of collection,
including court costs and attorney fees. Accounts that fall behind may have new orders held until
the balance is brought current.