New Account Registration (DRAFT - not live)

Tell us who you are and, importantly, who should hear from us. The contacts you give below are the people who will receive delivery notifications and invoices. Our team reviews every application and will follow up to activate your account.

1  Business

As it appears on your W-9.

2  Account owner

This person's email becomes the login for your Girl & Dug account. You can manage users after setup to send order info, invoices, etc. to multiple recipients.

3  Where we deliver

You can add more shipping addresses on your account after setup.

Who should hear about deliveries?

These are the people who receive delivery and tracking notifications for this location. Add anyone who needs to know a shipment is coming -- your receiving dock, kitchen manager, or GM. Today we email; text alerts are coming, and we'll ask each person's permission before we text them.

4  Billing

Billing contact

5  Invoices

These are the people who receive invoices and statements. This is usually your accounts-payable inbox, not the person placing orders. Getting this right means your invoices land where they need to from day one.

A/P contact
Send invoices & statements to (up to 3)

6  How we work

Order cutoff and lead time

Our daily cutoff is 3:00 PM Pacific. Orders placed by the cutoff arrive in 2 business days. We pick, pack, and ship to order rather than stocking shelves, so product arrives at its highest quality with the most shelf life.

Order placed (Pacific) Delivery / pickup ETA
Sun 3:01 PM to Mon 3:00 PM Wednesday, end of day
Mon 3:01 PM to Tue 3:00 PM Thursday, end of day
Tue 3:01 PM to Wed 3:00 PM Friday, end of day
Wed 3:01 PM to Sun 3:00 PM Following Tuesday, end of day

Shipping schedule

We ship Monday through Thursday for delivery Tuesday through Friday by overnight service. We do not ship on Fridays, because carriers generally do not deliver on weekends, and we do not deliver on Mondays, because carriers do not pick up on weekends. If you are a distributor or you plan to pick up, contact us about alternative arrangements. Those remain subject to the same cutoff and lead times.

Order minimum

Our minimum is $250 per delivery, based on your product subtotal before shipping. It applies per delivery, not per order: orders going out together on the same delivery combine toward it, so a $170 order and a $90 order on the same delivery come to $260 and meet the minimum. Because orders cannot be changed once submitted, the way to add to an order is to place a separate order for the same delivery before the 3:00 PM Pacific cutoff.

Billing and payment

Terms are Net 15 from the invoice date. Your invoice arrives by email 1 to 2 business days after your delivery date. We do not accept direct payments online. Overdue invoices may incur interest at 1.5% per month on the unpaid balance, at our discretion, and you agree to pay costs of collection, including court costs and attorney fees. Accounts that fall behind may have new orders held until the balance is brought current.

Questions? Email concierge@girlndug.com.