Login & Password Issues
If you already have an account pre-migration and can no longer log in please try the following:
1. Please check your inbox for an email asking to ACTIVATE YOUR ACCOUNT if you had an existing account prior to 10/30/24 (pre-migration).
If you aren't receiving an ACTIVATION or RESET email, confirm that the email address you're using to log in to our web is the same as the inbox you're checking.
For many of our members, the email used to create the account is often not the same email of the person currently placing orders.
2. If the above doesn't resolve your issues, please try resetting your password here. If you are getting looped back to the login page, then please re-check Step 1.
3. If resetting isn't working, please try clearing your browser's cookies before retrying:
For Google Chrome:
- Go to the ⋮ menu in the top right corner of the browser
- Select Settings
- Click Privacy and Security on the left side of the screen
- Click "Third Party Cookies" in the center menu.
- Search for the website's name by typing chefs.girlndug.com
- Click Remove All Shown or select the trash icon in the results.
For Safari:
- Open Safari
- Select Safari > Settings
-
Click Privacy > Manage Website Data
- Search for "chefs.girlndug.com" on the upper right corner
- Click Remove or Remove All
Log in or reset your password again after clearing your browser.