New Account Registration

New Account Registration

Welcome to Girl & Dug Farm!

Tell us who you are and, importantly, who should hear from us. The contacts you give below are the people who will receive delivery notifications and invoices. Our team reviews every application and will follow up to activate your account.

1  Business

As it appears on your W-9.

A little about you

Help us get to know you! We'd love to learn how we can best serve you with our products. A few of these are required.

Are you a produce distributor? *

By distributor we mean a business that buys our produce mainly to resell it, rather than to cook with or serve it in your own operation. If you are a restaurant, restaurant group, caterer, or hotel, please choose No.

2  Account owner

This person's email becomes the login for your Girl & Dug account. You can manage users after setup to send order info, invoices, etc. to multiple recipients.

3  Billing

Primary person to send invoices and statements to. You can add additional recipients below, and also manage them in your web account later. This is usually your accounts-payable inbox, not the person placing orders.

Bill-to
Additional billing contacts (optional)

Anyone else who should receive invoices for this account, in addition to the bill-to above.

4  Where we deliver

Primary person who receives deliveries. You can add more shipping addresses and recipients on your account after setup.

Ship-to
Street address *
When your location can accept a delivery. We ship overnight for end-of-day arrival.
Additional delivery contacts (optional)

These are the people who receive delivery and tracking notifications for this location. Add anyone who needs to know a shipment is coming (i.e. kitchen manager, receiving dock, GM). Today we email; text alerts are coming, and we'll ask each person's permission before we text them.

5  How we work

Our daily cutoff is 3:00 PM PST. Orders placed by the cutoff arrive in 2 business days which allows us to pick, pack, and ship per order. Due to our pick-to-order policy, we politely decline same-day shipments.

We ship Monday through Thursday for delivery Tuesday through Friday by overnight service. We do not ship on Fridays, because carriers generally do not deliver on weekends, and we do not deliver on Mondays, because carriers do not pick up on weekends. If you are a distributor or you plan to pick up, contact us about alternative arrangements. Those remain subject to the same cutoff and lead times.

For those who prefer a visual schedule:

Sun
Mon
Tue
Wed
Thu
Fri
Sat
Order by 3 PM
1
2
3
4
1
1
1
We ship
1
2
3
4
Arrives
1
2
3
4
1Wed 3 PM to Sun 3 PM → arrives Tuesday
2Sun 3 PM to Mon 3 PM → arrives Wednesday
3Mon 3 PM to Tue 3 PM → arrives Thursday
4Tue 3 PM to Wed 3 PM → arrives Friday

And for those who prefer a text-based chart:

Order placed (Pacific) Delivery / pickup ETA
Sun 3:01 PM to Mon 3:00 PM Wednesday, end of day
Mon 3:01 PM to Tue 3:00 PM Thursday, end of day
Tue 3:01 PM to Wed 3:00 PM Friday, end of day
Wed 3:01 PM to Sun 3:00 PM Following Tuesday, end of day

Our minimum is $250 per delivery, based on your product subtotal before shipping. It applies per delivery, not per order: orders going out together on the same delivery combine toward it, so a $170 order and a $90 order on the same delivery come to $260 and meet the minimum. Because orders cannot be changed once submitted, the way to add to an order is to place a separate order for the same delivery before the 3:00 PM Pacific cutoff.

Orders below the minimum may be declined. If we do accept an under-minimum order, it will be billed the full, undiscounted cost of shipping.

We understand that new accounts may need time to build up order values to meet minimums and we're happy to work with you on that.

Terms are Net 15 from the invoice date. Your invoice arrives by email 1 to 2 business days after your delivery date. We do not take payment at checkout: your final total depends on shipping, which we can only calculate once your order is packed. Instead you will receive a secure payment link by email after your order ships, and you can pay by card or another acceptable electronic method through that link. Overdue invoices may incur interest at 1.5% per month on the unpaid balance, at our discretion, and you agree to pay costs of collection, including court costs and attorney fees. Accounts that fall behind may have new orders held until the balance is brought current.

To open your account, we will email you a short credit application to complete. We keep it separate from this online form on purpose. It asks for sensitive financial information that does not belong on a public web form and carries real legal weight, so it lives in a secure, signed document. Completing it from your inbox also confirms that the email address we will use for your invoices and account notices is one you actively monitor. Every account is reviewed and approved by our team before it goes live, which also gets us on the same page about your pricing and how best to work together from day one.

Submitting sends your application for review. Most new accounts are approved within 48 business hours, and we'll email you either way.

Questions? Email concierge@girlndug.com.